On this page:
Space heating and cooling factsheet
Eligibility
Living in a rental property?
How much discount you can expect
Understanding heating and cooling systems
The cost of heating and cooling your home or business can be a significant part of your energy bills.
On average, households can spend up to $800 a year, or a third of their energy bill, on heating. This can be significantly more for businesses.
By replacing old heating and cooling systems with more energy-efficient ones or simply purchasing new energy-efficient ones, you can reduce your costs and energy use.
We recommend reviewing our guidance to help you choose the right reverse cycle air conditioner for your home.
Space heating and cooling factsheet
We have created a handy factsheet to assist you in selecting the right size reverse cycle air conditioner to heat and cool your home. This factsheet will also be provided to you if you undertake a heating and cooling upgrade under the VEU program.
VEU space heating and cooling consumer factsheet
412.5 KB (download)
VEU space heating and cooling consumer factsheet - accessible version
943.6 KB (download)
Eligibility
All Victorian households and businesses are eligible to apply for discounts.
With this activity you can only install a:
Living in a rental property?
Private rental properties are eligible to receive a discount on a heating and cooling system. We recommend that landlords and tenants work together when doing any upgrades to a rental property.
For more information, visit renters, landlords and body corporate.
How much discount you can expect
For households
Incentives of up to the following amounts are available for the average household:
Installing an efficient room-reverse cycle air conditioner
Current system
Upgrade system size
Indicative discount*
Ducted (whole-of-house) gas heater
4 split systems installed
1 x 8kw 3 x 3kW
Up to $2,520
_________________________________________
Ducted (whole-of-home) gas heater
Multi-split system
1 x 10kW outdoor unit
Up to $2,800
________________________________________
Non-ducted (room) gas heater
3kW to 9kW
$560 to $1,400
__________________________________________
Non-ducted reverse cycle air conditioner
3kW to 9kW
$210 to $490
__________________________________________________
No decommissioned product
3kW to 9kW
$70 to $280
Installing an efficient ducted reverse cycle air conditioner
Current system
Upgrade system size
Indicative discount*
Central electric resistance ducted heater
10kW to 22.4kW
$5,040 to $7,700
__________________________________________________
Ducted gas heater
10kW
Up to $2,450
15kW
Up to $3,500
22.4kW
Up to $5,180
__________________________________________________
Ducted reverse cycle air conditioner
10kW
$630 to $700
15kW
$910 to $1,260
22.4kW
$1,190 to $1,680
_________________________________________
No decommissioned product
10kW to 22.4kW
$210 to $700
__________________________________________________
For businesses
Installing an efficient room-reverse cycle air conditioner
Current system
Upgrade system size
Indicative discount*
Hard-wired resistance electric room heater
3kW to 9kW
$630 to $700
_________________________________________
Ducted gas heater If 4 split systems are installed in total:
One x 8kW
Three x 3kW
Up to $1,610
_________________________________________
Ducted gas heater Multi-split system:
One x 10kW outdoor unit
Up to $1,750
_________________________________________
Non-ducted gas heater
3kW to 9kW
$350 to $840
_________________________________________
Non-ducted reverse cycle air conditioner
3kW to 9kW
$280 to $560
_________________________________________
No decommissioning
3kW to 9kW
$70 to $210
_________________________________________
Installing an efficient ducted reverse cycle air conditioner
Current system
Upgrade system size
Indicative discount*
Central electric resistance ducted heater
16kW to 56kW
Up to $4,500
_________________________________________
Ducted gas heater
16kW
Up to $2,800
25kW
Up to 4,200
32kW
Up to $5,600
56kW
Up to $8,400
_________________________________________
Ducted reverse cycle air conditioner
16kW
Up to $1,400
25kW
Up to $3,500
32kW
Up to $4,200
56kW
Up to $4,200
_________________________________________
No decommissioning
16kW to 56kW
Up to $2,500
The final installed price of the appliance, which includes the discount, is up to the accredited provider and will depend on several factors, including:
For more information on the certificate price under the VEU program, visit Victorian Energy Efficiency Certificates (VEECs).
If you would like to organise a retrospective rebate, please follow the instructions at the Victorian Energy Upgrades for businesses.
Space heating and cooling factsheet
Eligibility
Living in a rental property?
How much discount you can expect
Understanding heating and cooling systems
The cost of heating and cooling your home or business can be a significant part of your energy bills.
On average, households can spend up to $800 a year, or a third of their energy bill, on heating. This can be significantly more for businesses.
By replacing old heating and cooling systems with more energy-efficient ones or simply purchasing new energy-efficient ones, you can reduce your costs and energy use.
We recommend reviewing our guidance to help you choose the right reverse cycle air conditioner for your home.
Space heating and cooling factsheet
We have created a handy factsheet to assist you in selecting the right size reverse cycle air conditioner to heat and cool your home. This factsheet will also be provided to you if you undertake a heating and cooling upgrade under the VEU program.
VEU space heating and cooling consumer factsheet
412.5 KB (download)
VEU space heating and cooling consumer factsheet - accessible version
943.6 KB (download)
Eligibility
All Victorian households and businesses are eligible to apply for discounts.
With this activity you can only install a:
Living in a rental property?
Private rental properties are eligible to receive a discount on a heating and cooling system. We recommend that landlords and tenants work together when doing any upgrades to a rental property.
For more information, visit renters, landlords and body corporate.
How much discount you can expect
For households
Incentives of up to the following amounts are available for the average household:
FOR HOUSEHOLDS
FOR BUSINESSES
The final installed price of the appliance, which includes the discount, is up to the accredited provider and will depend on several factors, including:
For more information on the certificate price under the VEU program, visit Victorian Energy Efficiency Certificates (VEECs).
If you would like to organise a retrospective rebate, please follow the instructions at the Victorian Energy Upgrades for businesses.
Please note that as VEU is a market-based program:
Existing equipment to be decommissioned Definition
Hard-wired resistance electric room heater
Electric resistance room heaters that are hard-wired are fixed to a wall and provide heating to a single room. Resistance heating elements cause electrical energy to be converted to heat energy and distributed as either radiant or convection heat. To be upgraded these heaters must be the main form of heating at the premises.
Central electric resistance ducted heater
Central electric resistance ducted heaters are stand-alone heating units which are designed for installation with ducts to distribute heat. These must provide heating to a space with a floor area of at least 100m2.
Hard-wired slab heater
These units provide heat to a whole house via electric cabling embedded in the slab. They heat the concrete to a low temperature which acts as a low temperature radiator, as well as heating the air in the room.
Ducted (whole-of-home) gas heater
Ducted gas heaters consist of a central furnace unit that supplies heating to different parts of the house via ductwork. Units can be installed under the floor, in the ceiling or next to an external wall. Heat is distributed via ducting found in the ceiling or under the floor.
Non-ducted (room) gas heater
Non-ducted gas heaters (also referred to as room gas heaters) are often fixed and designed to heat a single room or open plan area by burning natural gas or LPG.
Refrigerative air conditioner
An air conditioner capable of cooling only.
Ducted (whole-of-home) reverse cycle air conditioner
Ducted reverse cycle air conditioners provide heating and cooling to different parts of the house via ductwork.
Non-ducted reverse cycle air conditioner
Non-ducted reverse cycle air conditioners provide heating and cooling for a single room or open plan area. Can be split systems, which have an indoor and outdoor unit.
None of the combinations specified
This represents any equipment not captured in available decommissioning options or in instances where there is no heating and/or cooling equipment present.
There is no minimum system size requirement to obtain a discount on an upgrade of a reverse cycle air conditioner.
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